Intelligent Automation and Operational Transformation

This session will cover strategies for automation that support institutional optimization, specifically robotic process automation (RPA) and traditional scripting. Presenters will explain the tools and methodologies, drawing on examples at Davidson College to demonstrate how automation plays a role in modernizing the enterprise and creating the space for more radical innovation.

Outcomes: Explore how software robots work (and don’t work), drawing on real examples and lessons learned * Learn how to identify potential business process candidates for RPA and scripting * Learn how to choose the right automation tool for the job * Get best practices for defining and documenting business processes and ROI