Lessons Learned During the Development and Implementation of IT Governance

IT governance is important to ensure that IT activities support a university's mission, yet many schools have either no governance or dysfunctional governance groups. We will offer lessons learned—both successes and failures—from the development and implementation of IT governance at Millersville University.

Outcomes: Understand why IT governance is important * Identify the possible reasons for failure of IT governance * Suggest a possible IT structure for your institution * Determine the size and membership for governance councils * Explore the challenges of IT governance and avoid the pitfalls Millersville faced