Services for the Next-Generation IT Organization

As IT orgs shift their focus to off-premises, cloud-based solutions, skills needed to support campus also change. How do we plan for the next-generation IT org? What services do we envision our campuses will need and how do we prepare staff to be ready for next gen IT?

Outcomes: Articulate IT org trends and trajectory * Understand skill gaps that exist today and how to start managing those gaps * Identify some critical services for the next-gen higher ed IT org