Uniting IT: Build the Culture and They Will Come

Wednesday, October 31 | 9:45AM–10:30AM MT | Mile High Ballroom 4A/B, Ballroom Level
Session Type: Breakout Session
Delivery Format: Interactive Presentation
At Wayne State University, we have successfully centralized desktop support for administrative units on campus and have journeyed into new partnerships with Schools and Colleges. We'll cover the processes used, administrative and technical, and showcase the money we've saved and how we've secured our assets.

Outcomes: Understand how to build the culture required for success in a decentralized IT environment and how to bridge that gap * Obtain a base set of security technologies that can be cheaply implemented to lower overall risk * Save your institution money!


  • Melissa Crabtree

    Senior Director, IT Customer Services, Wayne State University
  • Curtis Kratt

    Senior Director, Service Management and Communications, Wayne State University

Resources & Downloads

  • Uniting IT Build the Culture and They Will Come

    Updated on 3/21/2023