A New Student Experience: Digital Strategies for Uncertain Times

Thursday, October 30, 2025 | 9:45AM–10:30AM CT | Meeting Room 201, Level 2
Session Type: Breakout Session
Delivery Format: Presentation/Panel Session
As student expectations change, demographics shift, and institutional pressures intensify, many higher education institutions (HEIs) face an urgent need to rethink the student experience to one that integrates modern technology and reimagines campus interactions without losing the human connection. In this audience-participatory panel, leaders from four U.S. universities share how they’re responding to an era of disruption through strategic technology implementation that advances their vision—while respecting their budgets.            

Presenters

  • Eric Alvarado

    AVP Digital Strategy, St. John's University

  • Rob Henderson

    Vice President, Chief Technology Officer, University of the Pacific

  • Donna Liss

    Chief Information Officer, Truman State University

  • Loren Malm

    Vice President for Information Technology and CIO, Ball State University

  • Jared Stein

    Principal Consultant, Rarebird