An Adoption Plan for a Modern Campus: Empowering Change Agents and Champions for Success

As higher education institutions work to modernize systems and processes to meet students' evolving needs, success depends not only on the right technology but also on how well individuals adopt it. This panel will explore how a thoughtful Adoption Plan, anchored in change management principles, empowers institutional leaders and frontline change agents to drive sustainable transformation. Join higher education leaders Sandy Mooney, Chief Financial Officer and Chief Operating Officer at Houston Christian University and Ellucian change consultant Carrie Rachal for a conversation about strategies that support successful adoption during modernization initiatives. The panelists will share how they utilized stakeholder engagements, communication strategies, ADKAR model, and other supporting change models to overcome resistance and build momentum across campus. Attendees will discover how real institutions developed and executed change adoption plans that enhanced system utilization, fostered stakeholder involvement, and promoted team alignment. Whether your institution is embarking on its modernization journey or aiming to sustain change, this session provides actionable tactics and inspiring lessons from peers in the field.