Andrea Sereno
Dean of Retention & Engagement,
Tulsa Community College
Click Here to Stay: How Digital Experience Drives Retention
Tuesday, October 28, 2025 | 9:45AM–10:30AM CT | EDUCAUSE Commons, Teaching & Learning Central, Poster Area
Session Type:
Poster Session
Delivery Format:
Poster
Retention starts with navigation. Whether it's finding a building, discovering campus events, or understanding support services, students rely on digital experiences to know how to be a student. In this session, we’ll explore how tools like virtual tours, interactive maps, and event calendars do more than inform — they build community, enhance accessibility, and drive retention. With live exercises and real-world examples, we’ll demonstrate how optimizing these tools can create an inclusive, intuitive experience that supports all students — and your institution’s long-term success.