Community Collaboration on Chatbots @ Teaching and Learning Central

Wednesday, October 29, 2025 | 3:15PM–3:45PM CT | EDUCAUSE Commons, Teaching & Learning Central, Community Collaboration Station
Session Type: Meeting
Delivery Format: Meeting

Chatbots are rapidly transforming how colleges and universities interact. These intelligent, AI-powered tools streamline communication, provide instant support, and enhance user experiences across various channels. Whether for answering questions, guiding users through processes, or automating routine tasks, chatbots are an essential component in any higher education institution’s digital strategy.

Join us for a small group discussion where industry and higher ed come together to exchange insights into chatbot implementations, tackle challenges at every stage of adoption, and unlock the full potential of chatbots for your organization. Whether you're taking your first steps or have already scaled chatbots, this is your opportunity to connect with peers facing similar hurdles, gain actionable strategies from real-world success stories, and contribute your expertise to our interactive Community Collaboration Station.

Presenters

  • Neal Tilley

    Strategic Advisor, Cisco Systems, Inc.