Evolving Institutional AI Strategy: Insights from Campus-Wide Stakeholder Surveys (a hybrid classroom experience*)
As generative AI tools reshape higher education, institutions must understand how their communities are engaging with these technologies in order to respond effectively. This session presents findings from three coordinated AI surveys administered to faculty, staff, and students at the University of St. Thomas in Minnesota in spring 2025. The surveys assessed perceptions, usage patterns, ethical concerns, and institutional support needs, highlighting the diversity of stakeholder experiences and expectations. Key findings reveal tensions between innovation and integrity, uneven access to training, and strong demand for clearer policies and guidance. Attendees will explore the survey design process, see comparative data visualizations, and discuss implications for campus-wide AI planning. The session emphasizes how stakeholder-informed data can help institutions build more equitable and adaptive AI strategies.
* Brought to you through a collaboration between EDUCAUSE and ETC (Educational Technology Collaborative), this hybrid classroom pilot program allows us to bring the event experience to a select group who cannot attend in person. The hybrid classroom experience leverages cutting-edge technology to allow the remote audience to participate real-time with the in-person audience. Representatives from the tech companies providing equipment will be present to answer any questions.
Presenters
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Professor, University of St. Thomas -
Annie Dockendorf
Senior Admissions Counselor, University of St. Thomas -
Stephnie Fernando
Academic Counselor, University of St. Thomas -
Karen Harthorn
Associate Vice President, University of St. Thomas -
Jonathan Keiser
AVP of Academic Technology and Innovation, University of St. Thomas