From Chaos to Clarity: Lessons Learned for Legacy System Remediation in ERP Implementations
From Chaos to Clarity: Lessons Learned for Legacy System Remediation in ERP Implementations
Tuesday, October 28, 2025 | 4:30PM–5:15PM CT | EDUCAUSE Commons, Enterprise Central, Poster Area
Session Type:
Poster Session
Delivery Format:
Poster
In the dynamic landscape of higher education, ERP implementations are pivotal for streamlining operations and enhancing institutional efficiency. The path to a successful ERP implementation is often challenging. However, most people often realize one of the most pivotal challenges too late: system remediation. Join us for a panel with the team from both Minnesota State University System and Deloitte where they will demystify system remediation, share their lessons learned (from both triumphs and mistakes) from Minnesota State College and University System’s Workday implementation, and recommendations for system remediation during an ERP implementation. This panelists will talk about the critical phases of remediation, from initial assessment and planning to execution and continuous optimization post go-live. Attendees will gain valuable insights into best practices, common pitfalls to avoid, and actionable recommendations for their own ERP projects. Whether you are in the midst of an ERP implementation or planning one, this session will equip you with the knowledge and tools to navigate system remediation effectively, ensuring a smoother transition and greater long-term success. Don't miss this opportunity to learn from real-world experiences and to hear the encouragement to not let your system remediation efforts fall to the back burner.
Presenters
William Linton
Manager, Deloitte
Jackie Malcolm Bailey
Vice President of Information Technology & CIO, Drexel University