From Data Doubt to Data-Driven: Building a Culture of Trust in Metrics and KPIs

Wednesday, October 29, 2025 | 9:45AM–10:30AM CT | EDUCAUSE Commons, EDUCAUSE Central Poster Area
Session Type: Poster Session
Delivery Format: Poster
In many organizations, the journey to become data-driven is fraught with challenges—distrust in metrics, fear of being measured, and resistance to change. This session explores how to navigate these hurdles, drawing from experiences in manufacturing and higher education to build confidence in data and reporting. Learn practical strategies for overcoming skepticism, fostering a culture that embraces performance measurement, and designing dashboards that drive action. Join this session for a journey through "Metrics Land," which will be informative, as well as entertaining!

Presenters

  • Alysia Hillyard

    Service Management Program Manager, Cornell University

Resources & Downloads

  • Poster From Data Doubt to Data Driven A Journey Through Metrics Land

    Updated on 10/25/2025