Navigating the Future: Lessons and Strategies for a Successful Student System Deployment

Wednesday, October 29, 2025 | 9:45AM–10:30AM CT | EDUCAUSE Commons, Enterprise Central, Poster Area
Session Type: Poster Session
Delivery Format: Poster
In the rapidly evolving landscape of higher education, deploying a new Student System is a critical undertaking that can significantly impact institutional operation efficiency and effectiveness. This presentation draws on Boston University's recent experience to provide a comprehensive guide for other institutions planning similar deployments. By sharing valuable lessons learned and offering actionable insights, this session aims to equip educational leaders and IT professionals with the knowledge and strategies necessary for a successful Student System deployment. Deploying a new Student System is a complex and multifaceted process requiring meticulous planning, robust stakeholder engagement, and effective communication. Boston University's recent experience offers a wealth of insights and practical lessons that can benefit other institutions embarking on this journey. This presentation will outline the key lessons learned and provide a roadmap for a successful deployment, emphasizing the importance of comprehensive planning, stakeholder involvement, and continuous improvement. Key topics covered include lessons learned; comprehensive planning and preparation; stakeholder engagement; detailed roadmap; robust training and support; technical considerations; user-centric design; and continuous Improvement.

Presenters

  • John Berkenkotter

    Senior Manager, Deloitte
  • Marylou O'Donnell-Rundlett

    Associate VP Student Information Systems, Boston University