Seminar 11P - Change Literacy in Higher Education (separate registration is required)

Monday, September 29, 2014 | 1:30PM–5:00PM | Meeting Room W308C/D
Session Type: Professional Development
We will convey change management lessons learned during the largest ERP implementation in higher education to date. We will share both best practices and stumbling blocks during the roll out this most complex change initiative, and recommend governance, project structure, roles, skills and communications required to drive change. We will discuss the norms of leading change efforts and what is unique to higher education, including complex hierarchies and politics as well as early indicators of success and danger.


OUTCOMES: Understand how to approach and estimate change readiness from the smallest department to the largest organization. Apply our real-life lessons, multi-disciplinary tools and best practices to develop an actionable road map for implementing your change initiative.

Presenters

  • Victoria Khazan

    Organizational Transformation and Effectiveness, City University of New York

  • Jim Russell

    CIO and VP for Digital Strategy and Planning, Manhattanville University

Resources & Downloads

Final Presentation with a few appendices
6 MB, Powerpoint Slides
Uploaded on 10/08/2014
CUNY Synopsis
16 KB, Microsoft Office Document
Uploaded on 09/28/2014
Simple Change Assessment
15 KB, Microsoft Office Document
Uploaded on 09/25/2014
Change Analysis Activity Policy
42 KB, Document
Uploaded on 09/24/2014
Change Analysis Activity Instructions
96 KB, Microsoft Office Document
Uploaded on 09/24/2014
Copy of a completed change readiness index
101 KB, Microsoft Office Spreadsheet
Uploaded on 09/23/2014
Complex Change Assessment
16 KB, Microsoft Office Document
Uploaded on 09/23/2014