Collaboration and Convergence: 5 Steps to Building Value through BRM

Thursday, November 02, 2017 | 12:15PM–1:15PM ET | Exhibit Hall A-C, 200 Level
Session Type: Poster Session
Delivery Format: Poster Session
Business relationship management (BRM) is key to achieving mature business/IT alignment. Yet many IT departments find themselves trying to establish BRM from scratch without significant investment in resources. In this presentation, an IT client services professional will share her experience of building a new BRM discipline on a flat budget.

Outcomes:: Understand a multitiered engagement model that leverages stakeholder management and BRM * Analyze your business relationship portfolio to prioritize clients and assess needs for strategic relationship planning * Develop a roadmap for establishing a cross-functional BRM community of practice

Presenters

  • Shirley Bittlingmeier

    Client Services Officer, Information Technology Services, University of California, Office of the President

Resources & Downloads

  • EDUCAUSE Collaboration and Convergence 5 Steps to Building Value through BRMposter

    48 KB, pdf - Updated on 9/7/2024