Creating Knowledge: Documenting an Institution's Resources

Thursday, November 02, 2017 | 1:30PM–2:20PM ET | Meeting Room 201A, 200 Level
Session Type: Breakout Session
Delivery Format: Interactive Presentation
The Office of Technology Services (OTS) at Lone Star College recently implemented a new knowledge management tool to disseminate relevant information to faculty, staff, and students. Now, how-to articles, news, and announcements are all in one easy-to-find central location.

Outcomes: Understand how to implement a new knowledge management tool * Identify the benefits and challenges of maintaining a Knowledge database * Understand who uses Knowledge systems

Presenters

  • Nicole Aboltin

  • Maria Croft

    Director, Contact Center, Lone Star College System