Decision Biases: Improving the Quality of Our Everyday Decisions - Sponsored by CDW-G, Gold Partner

Thursday, November 02 | 10:15AM–11:15AM ET | Exhibit Hall D, 200 Level
Session Type: General Session
Delivery Format: General Session
Katherine Milkman discusses the most common errors we make, with particularly important implications for managerial and workplace settings. Using evidence-based examples, she introduces a number of common decision biases that influence managers, employees and consumers alike. With her guidance, we can improve our awareness of situations where business biases are likely to arise, and thereby improve the quality of the decisions we make.


  • Katherine Milkman

    Associate Professor of Operations, Information and Decisions, University of Pennsylvania