ITSM (IT Service Management) Constituent Group Meeting (Open to all)

Thursday, November 02, 2017 | 1:30PM–2:20PM ET | Meeting Room 203A, 200 Level
Session Type: Breakout Session
Delivery Format: Discussion Session
Join us for an interactive discussion about IT service management and ITIL in higher education. Be ready to share your plans, current issues, or achievements of your journey.

Presenters

  • Bob Black

    Director, IT Process and Planning, Miami University

  • Mitch Pautz

    ITSM manager, University of California, San Francisco