Rebekah Dorn
Sr. Director of Strategy and Outreach,
Florida State University
Student Engagement Is a Community Effort: Providing Students with a Personalized, Engaging Mobile-First Experience
Friday, November 03, 2017 | 8:00AM–8:50AM ET | Meeting Room 113A, 100 Level
Session Type:
Breakout Session
Delivery Format:
Industry and Campus-Led Session
Student engagement is a collective campus effort; it is far from a siloed experience. For students to succeed, they need every department to engage with them, from new student orientation through to commencement. Everyone plays a hand in the retention and graduation of students, become part of that story. Learn how FSU worked together to create a multichannel, multipersona app that provides students with a truly personalized experience from move-in, to dining, to events, to surveys, to drop/add, to graduation information. Find out how this mobile app supplies students, faculty, and staff with critical resources when they need it and the analytics that shows it's working.
Outcomes: Learn how FSU used its mobile app to deliver critical resources to students campus-wide and increase engagement * Explore how FSU created personalized experiences with MyPersona and authentication * Understand how everyone can have a seat at the table with creating student engagement (all departments across the institution)
Outcomes: Learn how FSU used its mobile app to deliver critical resources to students campus-wide and increase engagement * Explore how FSU created personalized experiences with MyPersona and authentication * Understand how everyone can have a seat at the table with creating student engagement (all departments across the institution)
