Elliot Felix
Founder,
Buro Happold
Using Design Thinking to Enable Student Success and Build Community - Learning space design and furniture provided by Steelcase Education, Gold Partner
Tuesday, February 19, 2019 | 3:00PM–3:45PM PT | Pacific Ballroom A, Second Floor
Session Type:
Breakout Session
Delivery Format:
Hands-On Workshop
How can you enable student success when students depend on support services from so many different groups? The University of Miami answered this question by developing a new learning commons using design thinking. We designed the process to transform mere staff committees into high-performance teams that became communities of practice among service providers. We established a vision, assessed user needs, developed a collaborative service model, defined what different partners would offer, prototyped services, and piloted spaces. This interactive session will walk your through a process you can apply to your institution while offering opportunities to reflect and discuss along the way.
Outcomes: Identify student success challenges in academic and administrative support services * Apply a design thinking process to generate, test, assess, refine, and communicate solutions to these challenges * Build relationships with like-minded change agents who are transforming how their institutions enable student success
Outcomes: Identify student success challenges in academic and administrative support services * Apply a design thinking process to generate, test, assess, refine, and communicate solutions to these challenges * Build relationships with like-minded change agents who are transforming how their institutions enable student success
