Empowering Students with Disabilities through an Online Student Support Portal

Wednesday, November 01, 2017 | 10:30AM–11:00AM ET | Meeting Room 204C, 200 Level
Session Type: Breakout Session
Delivery Format: Interactive Presentation
We've developed a custom platform in which chat, capable of voice input, works hand-in-hand with in-house developed artificial intelligence. The AI searches information specific to the institution, bypassing the overload of information that usually comes from Google searches, which affords a huge advantage to students with certain disabilities.

Outcomes: Understand the benefits to students with disabilities of incorporating AI into a portal * Understand how the integration of human handling of the questions ensures appropriate help * Understand how archiving of questions from the students generates targeted FAQs

Presenters

  • Sharon Austin

    Web Applications Specialist, University of South Florida St. Petersburg

  • Casey Frechette

    Assistant Professor, University of South Florida St. Petersburg

Resources & Downloads

  • Educause 2017

    3 MB, pptx - Updated on 9/7/2024

  • More Information

    4 KB, docx - Updated on 9/7/2024