Why I Need IT to Survive in Higher Ed

Thursday, November 01 | 9:45AM–11:15AM MT | Four Seasons Ballroom 1, Ballroom Level
Session Type: Breakout Session
Delivery Format: Interactive Presentation
This session will highlight how various campus constituents interact and engage with their CIOs and IT offices. An engaging and humorous TED-style panel will be followed by an OIT response much like the response to a State of the Union address. The audience will have fun identifying with our IT tales, both the triumphs and the challenges.

Outcomes: Affirm the critical importance of CIOs and IT administrators to institutional success and the success of our students * Share lessons learned and best practices for IT customer relations on campus * Provide humorous and visually stimulating presentations to engage your audience in a discussion to bridge the gap between various campus stakeholders and IT professionals


  • Sam Barrera

    Technology Support Specialist I, University of Texas at San Antonio
  • Hans Cooper

  • Edgar Guajardo

  • Christian Hernandez

  • Vanessa Kenon

    Associate Vice President Technology Compliance and Community Engagement, University of Texas at San Antonio
  • Tiffany Mfume

    Associate Vice President for Student Success and Retention, Morgan State University
  • Ken Pierce

  • Timothy Renick

    Executive Director, National Institute for Student Success, Georgia State University

Resources & Downloads

  • Hans Coopers presentation

    Updated on 11/26/2019
  • Ken Pierces presentation

    Updated on 11/26/2019
  • Why I Need IT to Survive in Higher Ed

    Updated on 11/26/2019
  • Tiffany Mfumes presentation

    Updated on 11/26/2019
  • Tim Renicks presentation

    Updated on 11/26/2019