All Together Now: Implementing IT Governance in Under a Year

On Demand
Session Type: Breakout Session
Delivery Format: On-Demand
With a history of IT reporting through Academic Affairs, there was an inability to effectively link strategic technology investments to the university's strategic plan. In less than one year, University Technology Solutions has rapidly and efficiently executed an extensive restructure of the organization, including the addition of IT Strategic Services, implementation of adaptive governance processes for large-scale IT projects, and the rollout of a demand-management process. This includes the addition of business relationship managers and portfolio owners, and has enabled the business to make huge strides in digital transformation for both IT services and infrastructure.

Outcomes: Discover how rapid and controlled reorganization and/or implementation of governance processes is highly achievable for institutions of all sizes * Acquire insight into steps used to create a governance process for new IT-related projects * Be empowered to apply standards, principles, and processes used for governance at UTSA to your institution


  • Jenell Bramlage

    Sr AVP Info Mgmt & Strat Services, University of Texas at San Antonio
  • Kendra Ketchum

    Vice President for Information Management, University of Texas at San Antonio