Change Management 2.0: A Model for Organizational Transformation

This talk offers a holistic approach to change management, drawing on multidisciplinary best practices to address the needs of people, processes, and technology as universities engage in transformation efforts, including technology implementations, service changes, and organizational restructuring.

Outcomes: * Identify key causes of change management failures * Identify the different dimensions of organizational transformation * Understand the talents needed to lead organizational transformation * Identify gaps in existing efforts