Inclusive Advising Strategies to Support the ‘New’ Student Experience

Tuesday, October 27 | 3:00PM–3:20PM ET
Session Type: Breakout Session
Delivery Format: Simulive

With student experiences changing radically this semester, it’s critical that institutions change the way they engage and advise. The days of disjointed student experiences, manual processes, and limited data must come to an end. During this panel, you’ll see how two institutions are leveraging technology to support and guide students and staff during these trying times. You’ll hear strategies to:

  • Enhance relationships between advisors and students
  • Drive engagement and inclusion whether on and off-campus
  • Ensure advisors and success teams have a unified advising record and cohesive view
  • Maximize advising sessions by offering various appointment types and delivery methods. 

Outcomes: Discover how technology is enhancing the relationship between advisor and student, transforming the student experience * Hear how a holistic, 360? view of student data in a single system is achievable * Learn how advisors of any type can leverage mobile-ready, triggered communication to connect with students * Understand how intelligent data and recommendations can mitigate at-risk students


  • Nancy Doherty

    Deputy Chief Information Officer, Babson College
  • Navneet Johal

    Director, Salesforce
  • Jason Miele

    Director, Office of ALB Advising and Program Administration, Harvard University