Five Keys to Successful Emerging Technology Adoptions

Are you considering an AI-powered Chatbot? This presentation outlines how institutions could consider choosing a vendor, implementing the technology, training the people and the technology, assessing the value, and using the data to optimize the potential of the technology while building a stronger relationship across departments/units.

Outcomes: Learn how the process of choosing a chatbot can result in improved use and adoption of the chatbot * Understand the importance of integrating the technology for a personalized experience while improving the access to personal support * Determine how data is used to assess technology value and optimize the information