Presenters for the University of Texas at San Antonio's technology department, University Technology Solutions, will discuss their initiation of an innovative Tech Café, a comprehensive area on campus designated for optimizing technology services and support to students, faculty, and staff.
Learn how UTS transformed its help desk into an innovative Tech Café by evaluating the positive effects of consolidating technology support * Identify the demand for tech support in network and system access, software application, and hardware support * Explore tools and formulate strategies for an innovative technology support setup
