Meghan Turjanica
Sr. Director of Credentialing,
McGraw Hill
As learners become increasingly familiar with using virtual assistants and chatbots for customer service, there is a growing expectation that applications powered by AI should be leveraged in the front lines to engage with digital-savvy students. Chatbots have become increasingly important to support the student experience and maintain operational efficiencies.
Learn how chatbots can empower student self-service while opening new avenues of engagement and communication * Find out how chatbots can be used to gather insight on students' behaviors and satisfaction * Discover how chatbots can free up time for staff to spend on more complex questions and meaningful discussions with students