How Can AI-Driven Chatbots Drive Institutional and Student Success?

Wednesday, October 28, 2020 | 12:00PM–12:20PM ET
Session Type: Industry Led
Delivery Format: Simulive

As learners become increasingly familiar with using virtual assistants and chatbots for customer service, there is a growing expectation that applications powered by AI should be leveraged in the front lines to engage with digital-savvy students. Chatbots have become increasingly important to support the student experience and maintain operational efficiencies.



Outcomes:

Learn how chatbots can empower student self-service while opening new avenues of engagement and communication * Find out how chatbots can be used to gather insight on students' behaviors and satisfaction * Discover how chatbots can free up time for staff to spend on more complex questions and meaningful discussions with students

Presenters

  • Meghan Turjanica