How Managed Services Support Your Institutional Strategy

On Demand
Session Type: Industry Led
Delivery Format: On-Demand

An effectively executed managed service is like gaining the capability, expertise, and capacity of a full department to deliver services to your institution's constituents at one fixed cost. When leveraged appropriately, this type of service allows your team to focus on more strategic initiatives. We will discuss how leveraging a managed service provider (MSP) can keep costs low and even improve your current service level.



Outcomes:

Learn how an MSP can help future-proof your services * Know the pitfalls to avoid when selecting an MSP and what services to manage * Understand what an MSP is and the role it can play at your institution

Presenters

  • Matt Franz

    Senior Vice President, Technology, Safety & Strategic Initiatives, Clark State College
  • Kelly Sinacola

    Executive Vice President, Ferrilli