Path to Paperless: Modernizing Services for Student Success

Wednesday, October 28 | 1:00PM–1:20PM ET
Session Type: Industry Led
Delivery Format: Simulive

As COVID-19 continues to pose financial and administrative challenges for higher education, institutions are looking beyond the immediate crisis response to long-term, scalable digital transformation. At the University of San Francisco, the pandemic accelerated a major initiative to innovate service delivery to improve student experience. Learn how USF quickly implemented digital transformation to support remote operations and provide a welcoming virtual campus for students, faculty, and staff.


Learn how to implement automated e-forms for improved student experience * Discuss use cases for reengineering business processes to solve COVID challenges * Explore ways for IT to drive digital transformation and change management on campus


  • Steve Bosso

    IT Business Analyst, University of San Francisco
  • Grace Ding