The Impact of Organizational Language and Culture on Staff Engagement

On Demand
Session Type: Breakout Session
Delivery Format: On-Demand
A dynamic and inclusive staff engagement program relies on a close understanding of an organization?s unique language, culture, and identity. Drawing on UMass Amherst as a case study, participants will reflect on the narratives of experience that convey the values, style, and history of their own organizations and identify opportunities for change.

Outcomes: Gain a practical methodology for assessing your organization?s culture(s) and identity(ies) * Start, update, or evaluate your organization?s staff engagement plan * Access templates, activities, and planning documents for a staff engagement program from UMass Amherst and other institutions


  • Iris Chelaru

    Head of IT Communications & Campus Engagement, University of Massachusetts Amherst