Voice of the Community: Essential First Steps in Cultivating a Culture

On Demand
Session Type: Breakout Session
Delivery Format: On-Demand
Before you can create a culture of change, you must understand the needs and perceptions of your users. FSU used a mixed methods approach to understand the current climate toward IT across campus. As a result, there is a shared understanding of the challenges and opportunities for making positive, sustainable change.

Outcomes: Learn key steps to implement a Voice of the Community project at your campus * Complete a roadmap worksheet to brainstorm outcomes * Provide feedback and ideas of other ways to collect user feedback

Presenters

  • Rebekah Dorn

    Sr. Director of Strategy and Outreach, Florida State University

  • Jane Livingston

    VP and CIO, University of Notre Dame