Streamlining IT Procurement: Using Scoring Rubrics and Ticketing Workflows to Improve Communication and Efficiency

Wednesday, October 26 | 1:30PM–2:30PM | Exhibit Hall B/C, Level One
Session Type: Poster Session
Delivery Format: Poster Session
Being blindsided by unexpected IT procurement requests is expensive and frustrating. Procurement requestors who know what they want and have purchasing power may lack the ability to accurately assess the impact on IT and institutional requirements for accessibility, security, data, and infrastructure. We will explore how scoring rubrics and ticketing workflows support a more flexible, streamlined IT procurement process.


Outcomes: Learn about the 5 key principles of streamlining IT procurements *Explore the steps involved in creating an IT procurement scoring rubric *Identify decision thresholds and workflows that best fit your organizational culture

Presenters

  • Peter Mosinskis

    Deputy Chief Information Officer, California State University, Office of the Chancellor

Resources & Downloads

  • Streamlining IT Procurement Using Scoring Rubrics and Ticketing Workflows to Improve Communication and Efficiency_slides

    3 MB, pdf - Updated on 9/6/2024