Kelsey Layos
Classroom Tech Liaison & Application Support Specialist,
University of California, Irvine
"We're Moving Your Cheese!": Communicating IT Change
Wednesday, October 26 | 3:40PM–4:30PM | Meeting Room 210A/B, Level Two
Session Type:
Breakout Session
Delivery Format:
Interactive Presentation
Communications can make or break your IT project. When UC Irvine undertook a potentially contentious pilot of a new campus-wide LMS, our comprehensive communication strategy led to solid participation and eventual adoption of the system. We'll share our processes, framework, templates, and strategies for successfully navigating IT change communication.
Outcomes: Identify constituencies and create communication considerations documentation for each *Map and execute a long-range plan for effectively communicating through different channels to constituent groups *Discover how tone and message change at key milestones for various campus constituent groups
