Distance Does Not Mean Disconnected

Wednesday, October 26, 2016 | 1:30PM–2:30PM | Exhibit Hall B/C, Level One
Session Type: Poster Session
Delivery Format: Poster Session
Leadership, relationship management, and even direct support may no longer be positioned on-site. Strategies for service delivery and support need to recognize distance has become a reality. This session will present intentional approaches for leading and delivering when face-to-face engagement becomes limited.


Outcomes: Understand strategies on providing valuable service delivery and support remotely *Understand the value in intentional management of campus relationships *Understand the need for a heightened customer experience culture

Presenters

  • Art Fogleman III

    Customer Experience and Engagement Team Manager, The Pennsylvania State University

  • Veronica Longenecker

    Director of Liberal Arts IT, The Pennsylvania State University

Resources & Downloads

  • Distance Does not mean Disconnect_poster

    1 MB, pdf - Updated on 9/7/2024