Dean Meyer
President,
NDMA
Internal Market Economics: Effective Strategy-Driven Resource-Governance Processes That Align IT with Business Needs
Thursday, October 27, 2016 | 8:00AM–8:50AM | Meeting Room 207D, Level Two
Session Type:
Breakout Session
Delivery Format:
Discussion Session
“You’re unresponsive.” “We’re working as hard as we can.”
“You cost too much.” “You don’t appreciate the value we deliver.”
“You’re behind the times.” “We put every minute into satisfying your needs, leaving no time for innovation (or even training).”
“You’re not relevant.” “We do what you ask.”
“You cost too much.” “You don’t appreciate the value we deliver.”
“You’re behind the times.” “We put every minute into satisfying your needs, leaving no time for innovation (or even training).”
“You’re not relevant.” “We do what you ask.”
What's wrong here? Supply and demand are out of balance. Customers don't understand, much less control, what they buy. And there's a lack of funding for innovation. These are all symptoms of broken resource-governance processes. The answer can be found in market economics applied inside organizations.
Outcomes: Understand how to sort out budgeting, rate setting, and priority setting processes * Make sense of bureaucratic committees and policies * Explore how to free (and fund) your organization to be customer focused and entrepreneurial