IT Support Services
Wednesday, October 26, 2016 | 11:40AM–12:30PM | Meeting Room 213C, Level Two
Session Type:
Breakout Session
Delivery Format:
Discussion Session
Join this discussion on strategic support for faculty, staff and students by both centralized and distributed IT support units. We’ll share best practices, common tools, and strategies. Bring your expertise on help-desk management, desktop support, hardware/software standards, knowledge management, service management systems, and end user communications that insure successful support.