Bob Black
Director, IT Process and Planning,
Miami University
ITSM in Higher Education
Wednesday, October 26, 2016 | 2:30PM–3:20PM | Meeting Room 213C, Level Two
Session Type:
Breakout Session
Delivery Format:
Discussion Session
Join us for an interactive discussion about IT Service Management and ITIL in Higher Education. Be ready to share your plans, current issues, or achievements of your ITIL journey.