Quiet: How to Harness the Strengths of Introverts to Change How We Work, Lead, and Innovate

One of the central challenges of any business is to bring out the best in its employees. Yet when it comes to introverts—who make up a third to a half of the workforce—our leadership strategy mainly consists of asking them to act like extroverts. This is a serious waste of talent and energy. In an enlightening, relatable, and practical talk, Susan Cain will show us that introverts think and work in ways that are crucial to the survival of today's organizations. How can you structure your organization so that the best ideas—rather than those of the most vocal and assertive people—dominate? How do introverts' and extroverts' different personalities cause them to solve problems and evaluate risk differently? What do introverts know about creativity that the rest of us should learn? Drawing on her original research and the latest in neuroscience and psychology, Cain will radically change your view of the best way to develop leaders, manage teams, make smart hires, and stimulate innovation.

Outcome: Increase awareness of and make better choices about how you manage the talent on your team in three areas: engagement, innovation, and leadership