Chas Grundy
Sr. AI Enablement Specialist,
University of Notre Dame
Too Many Choices: Helping Users Find the Right Solution
Wednesday, October 26, 2016 | 1:30PM–2:30PM | Exhibit Hall B/C, Level One
Session Type:
Poster Session
Delivery Format:
Poster Session
Users have choices —too many, sometimes. The proliferation of products, systems, and services can be confusing and frustrating to our customers. They want guidance on which tools will best meet their needs. Learn how to deploy a self-service decision tool to help them quickly and easily to find the right solution.
Outcomes: Understand the problem with "too many" service offerings *Learn about a framework to solve the problem *Receive a digital toolkit to implement the decision framework