In November 2017, Saint Louis University libraries and IT debuted an innovative service model where three independent university units work in tandem providing a one-stop "Ask SLU" help desk. Three independent managers maintain separate student workers and FT staff who work together. Successes abound, challenges exist, and the project continues to evolve.
Outcomes: Identify at least 2 strengths and 2 weaknesses of intrauniversity partnerships * Identify 3 concrete activities to build working partnerships with different units in a single space * Identify steps to construct timelines for management activities/policies
Presenters
Martha Allen
Special Assistant to the Dean, Saint Louis University