Policies and Permissions

By registering for an EDUCAUSE event, you agree to comply with all rules and conditions of EDUCAUSE event participation. These policies are strictly enforced and apply without exception to all attendees, including exhibitors and media.

Registration, Badges, and Cancellations

Registration and Housing cancellations are separate and involve cancellation fees if not handled by stated deadlines. Payment for the full amount of the registration fee must be made by the first day of the conference. If you have an outstanding balance you will be required to provide payment onsite. You must wear your conference badge to be admitted to sessions and activities.

Cancellation of your conference registration does not mean cancellation of your hotel reservation. You must cancel each separately. Registrations and hotel reservations cancelled after certain dates are subject to processing or other fees.

Payment for the full amount of the registration fee must be made by the first day of the conference. Cancellations received on or before August 23, 2019 are entitled to a full refund. Cancellations between August 24, 2019 and September 19, 2019 are entitled to a refund minus $100 processing fee for full- or daily-conference registrations or $50 processing fee for preconference workshop registrations. No refund will be provided for cancellations after September 19, 2019.

Hotel cancellations received on or before August 23 are entitled to a full refund. After this date, cancellations will incur a $150 USD cancellation fee. Through September 19 please submit all cancellations via email to [email protected] or via the website (cancellations will not be taken by phone). Starting September 21, cancellations must be made directly through your hotel. Please note that it is critical to keep your hotel reservation up-to-date. If you do not cancel a reservation you no longer need, or if you do not arrive on the first booked night of the reservation, you will lose the entire reservation, be charged for one hotel night, and incur a $150 USD cancellation penalty.

A deposit may be charged to the card used to guarantee the reservation on or after September 21.

Code of Conduct

EDUCAUSE seeks to create safe and inclusive environments for all individuals to network, learn, and share. As a community we do not tolerate discrimination, abuse, or harassment of any kind by anyone at our events. Prohibited behaviors include, but are not limited to, harassment or intimidation based on race, religion, language, gender, sexual orientation, gender identity, gender expression, disability, appearance, or other group status; sexual harassment, including unwelcome sexual attention, stalking (physical or virtual), or unsolicited physical contact; and disorderly or disruptive actions in sessions, the exhibit hall, or in other conference venues. EDUCAUSE reserves the right at its sole discretion to expel anyone, without refund, whose conduct is not in keeping with these expectations.

If you feel threatened or at risk of physical harm or are involved in or witness an emergency situation, please immediately dial 9-1-1 and ask for help from staff/on-site security. If you feel you have been subject to harassment, please contact an EDUCAUSE staff member.

Event Age Restriction

To ensure an environment appropriate for professional learning, for safety and liability reasons, and to reserve session space for paid attendees, children are not allowed at EDUCAUSE events. During all active operating hours of the EDUCAUSE event, no one under 16 years of age will be permitted to attend sessions, visit the exhibit hall (if one is offered—including move-in and move-out times) or enter the conference venue unless (1) that person is a presenter and registered participant, and (2) is accompanied by an adult chaperone. Strollers or infant carriers (worn or carried) are not permitted at any time in the exhibit hall or in event sessions. EDUCAUSE reserves the right to request proof of age from anyone at any time and to revoke a badge or deny attendance of any registered participants who are under 16.

Recording, Streaming, and Photography

Common courtesy dictates that attendees must obtain any presenter's permission to post, record, or stream their session or activity in any medium or social media channel (including, but not limited to, Instagram, Twitter, SnapChat, Periscope, Facebook, and YouTube). Recording/streaming for commercial purposes is allowed only with prior written permission from both EDUCAUSE and the presenter(s). EDUCAUSE reserves the right to ask any participant to move within or to leave a session venue if their use of technology is disruptive to presenters or other participants.

Please Note: By attending the conference, you are agreeing to allow images, audio, and video of you recorded on site by EDUCAUSE personnel to be used for educational and promotional purposes. Please contact [email protected] with questions.

Dietary Needs

We can provide special dietary meal requests with more than 21 days' advance notice. Dietary requests received after the outlined advance notice will be handled on a case-by-case basis.


We can provide accessibility assistance with more than 21 days' advance notice. Requests received after outlined advance notice will be handled on a case-by-case basis.

Gratuities and Gifts

Giveaways and drawings are permitted at EDUCAUSE events. Conference attendees are responsible for assuring they are in compliance with their institution's guidelines for accepting gifts.


Event attendees voluntarily assume all risk and danger of personal injury and all hazards arising from, or related in any way to, the meeting, whether occurring prior to, during, or after the meeting.