Applying Design Thinking: Making Connections One Desk at a Time

Building relationships with busy administrators, faculty, and staff can be a challenge. Our team of learning technologists have applied design thinking to "learn with their eyes" by visiting individuals at their desks to observe their workarounds and frustration points.

Outcomes: Learn about innovative ways to connect with various members across the campus community * Learn ways to raise awareness of technology services to members across the campus community * Learn ways to resolve technology issues by connecting various members of the campus community to the appropriate resources