Building a Business Process Improvement Program at Your Institution (separate registration is required)

This hands-on session will include guided discussions, examples, and exercises to learn and practice business process improvement tools and techniques, as well as how to develop and/or grow your institution's BPI program. A background in Lean Six Sigma and/or project management is helpful, but not required.

Outcomes: Learn fundamental BPI tools and techniques * Select tools to match deliverables and outcomes * Select the best BPI approach * Develop an action plan to begin or grow your BPI program