DukeCard: Mobile Credentials for Access and Payment

The mobile DukeCard credential for iOS launched in 2018 and was adopted by 70% of first-year Duke students. See a demonstration of the mobile credential and student experience. We'll review the multiyear technology and communications plans behind the successful project, as well as outcomes and next steps for student IDs on NFC-enabled smartphones.

Outcomes: Understand the scope of technology changes required to support the complex rollout of mobile credentials with corporate partners * Learn about communications messaging, support, and launch events to produce an exclusive student experience during the initial launch * Examine success measures using adoption and usage rates and student satisfaction surveys