You have a certain way you like to do things. Guess what? So does everyone else! You'll develop an increased awareness of the impact your behavior has on others, enabling you to cultivate more meaningful partnerships, improve communications, and modify your behavior to better work with and understand others.
Outcomes: Cultivate more meaningful communications and partnerships across the organization * Modify your behavior (intentionally and situationally) in order to better work with and understand others * Understand the difference between your intent and its impact, as well as how stress/tension can influence situations