How to Eliminate Services and Live to Tell the Tale

Getting rid of services is hard. Hear from representatives from UNC-Chapel Hill, University of Georgia, and Madison College on how they have navigated recent service decommissions and what lessons they have learned along the way to better engage and communicate with campus users who struggles to let go or adapt.

Outcomes: Hear real-world case studies on how to eliminate services * Learn strategies for engaging your campus to effectively eliminate services * Understand how to position and communicate service removals with campus communities