Human-Centered Approaches to Change Management Across Higher Ed

Thursday, October 17 | 9:30AM–10:15AM CT | W179a, Level 1
Session Type: Breakout Session
Delivery Format: Interactive Presentation
Change is hard, but necessary for higher education to thrive and survive. Our future depends on institutional creativity to transform higher education from within. Human-centered change management reshapes learning as an ecosystem–questioning the old and reshaping the new. Join this session to explore processes for preparing, managing, and supporting change at your institution.

Outcomes: Identify the different levels of change management * Create a change plan * Be able to communicate, implement, reinforce, and evaluate change * Learn how to manage and evaluate risk * Learn how to guide individuals and organization through change


  • Laurie Burruss

    Professor Emeritus/Education Innovation Advisor, Pasadena City College
  • Rae Clemmons

    Leader, Higher Education BD & Strategy, Amazon Web Services
  • Jay Field

    Strategic Consultant, Parchment
  • Bridget Wikidal

    Senior Director, Project & Change Management, California State University, Office of the Chancellor

Resources & Downloads

  • HumanCentered Change Managment

    Updated on 4/19/2024