Influence, Empathy, and Resilience: The Change Navigator’s Basic Toolkit

Monday, January 01, 0001 | 12:00AM–12:00AM CT
Session Type: Breakout Session
We will discuss strategies for identifying and developing people within an organization who possess critical abilities – influence, empathy, and resilience – for guiding others through uncertainty. From research and practice, presenters will discuss the value of these key areas and how to find and build them in others.

Outcomes: Strategize how to develop and apply their abilities to influence, empathize, and be resilient when managing change. Envision how to attract and hire people who can bring these competencies to the table. Explore how to develop abilities in others / existing staff who will be working on change management initiatives.