IT Reimagined and Revitalized Through Talent and Technology

Wednesday, October 16, 2019 | 3:15PM–4:00PM CT | W185d, Level 1
Session Type: Breakout Session
Delivery Format: Interactive Presentation
The demands on IT have never been greater, addressing information security & privacy issues while opening up institutional data to enable student success. The cloud requires IT teams to develop new skills while maintaining legacy systems. Hear how these issues are being addressed by CIOs serving a spectrum of institutions.

Outcomes: Explore the similarities and differences in how different institutions deal with the common issues facing higher ed IT * Learn about the "7 Cs of customer" (culture, cultivating talent, courage, change, communication, collaboration, and celebrating wins) * Identify strategies and approaches you can take back to your institutions

This session was recorded as part of the EDUCAUSE Annual Conference 2019 and can be accessed by full conference attendees and those who register separately for access. Click here for more information.

Presenters

  • Chuck Bartel

    Vice President for Information Technology and CIO, Duquesne University

  • Dan Roberts

    CEO & President, Ouellette & Associates Consulting, Inc.

  • Celeste Schwartz

    Accreditation Liaison Officer, Montgomery County Community College

  • Don Welch

    VP for IT and Global University CIO, New York University

Resources & Downloads

  • Transcript

    199 KB, pdf - Updated on 9/5/2024

  • Recording

    Updated on 9/5/2024