IT Reimagined and Revitalized Through Talent and Technology

The demands on IT have never been greater, addressing information security & privacy issues while opening up institutional data to enable student success. The cloud requires IT teams to develop new skills while maintaining legacy systems. Hear how these issues are being addressed by CIOs serving a spectrum of institutions.

Outcomes: Explore the similarities and differences in how different institutions deal with the common issues facing higher ed IT * Learn about the "7 Cs of customer" (culture, cultivating talent, courage, change, communication, collaboration, and celebrating wins) * Identify strategies and approaches you can take back to your institutions

This session was recorded as part of the EDUCAUSE Annual Conference 2019 and can be accessed by full conference attendees and those who register separately for access. Click here for more information.