IT Support Services Community Group Session (open to all)

Tuesday, October 15, 2019 | 2:15PM–3:00PM CT | W186c, Level 1
Session Type: Breakout Session
Delivery Format: Discussion Session
The United States Military Academy at West Point and the United States Air Force Academy are two of the premier public educational institutions in the United States. The academies will share some major movements related to their implementation plan to step away from the Department of Defense military network and conduct their academic mission on a commercial, educational network. The two academies believe they have some major movements in the planning, integration and implementation of Tier 0 and Tier 1 helpdesk, ERP, CRM, cybersecurity and cloud services that they can share and have an open discussion with the higher education community on their plans and its progress.

Presenters

  • Gary Albaugh

  • Harold Hoang

    Chief Information Officer, US Air Force Academy

  • Ryan Wellar

    IT Director, The Pennsylvania State University